When and how do I get paid?
We pay you commissions that you earn from every sale once per month. This gets paid directly into your PayPal account. You'll see a tally of your sales and outstanding commission payments when you log into the dashboard of your online store. To make sure you receive your commision payments you need to set up a PayPal account and enter the details into the store by following the below steps
How long does it take until my customers get their products?
Your clients will have their items in 7 business days from placing their order.
How do the garments get shipped out?
We ship our products out in plain packaging.
Will my customers know it's from The Print Bar?
No, because we ship our products out in plain packaging your customers won't know that it came from us.
Who handles customer service?
When an order is placed your customers create an account. When they log in to this account there is an online portal where your customers can enquire about their order and our Print Bar sales team will help them out. So you can focus on growing your business and leave all the hard work to us.
What if I have an existing website?
Our system is a completely free hosted website platform with ecommerce. But you are welcome to keep your existing website and there are 3 ways to do this.
- Embed our store into your website using an iframe (note we do not integrate with Shopify yet but we are working on this)
- Use a subdomain for the shop. ie. shop.yourdomain.com.au
- Or use a reverse proxy. See the post about adding a blog to your website for information on how to do a reverse proxy.
How to add a blog to your site?
If you want to add a blog (or any website) to your site and have it display under your domain name, you can by following these steps.
- Click on Website Pages
- Click to create new page
- Click on Advanced Settings down the bottom
- Click "Page Status"
- Select "Embed External Website"
- In External Site URL put the full URL of your external website. i.e. www.wordpress.com/herenowwherenextblog
- In Your Site URL put the URL that the external website content will appear on your site. i.e. "blog" for www.herenowwherenext.com/blog
It's important that you now block google from indexing and being able to search the original website. This will avoid your SEO being affected by duplicate content.
You need to ensure the original source website is set to noindex i.e. <meta name="robots" content="noindex, follow">. With WordPress this can be done via a plugin or by WordPress settings.
You then want to "remove" that tag from the content shown on our website. Therefore, you go back to Advanced Settings add the following rule in the next section Content Rewriting Filters:
Find: <meta name="robots" content="noindex, follow">
Replace: (leave blank)
Can I have custom labels and tags on products?
Yes you can, to do this you need to order 50 blank t shirts at a time (this can be a mix of different styles) with your labels printed on them. You pay for these blank items upfront so when a sale is made on your site we only take off the 'printing' cost and then the rest of the commission is sent to you.
We keep these items in stock in our showroom and then when your store makes a sale we will print that garment for you and ship it out and it will have your branding on it. When you start to run low on your custom labelled blank shirts you will need to top up and order more.
Can I sell other items in my store that I've already made?
Yes we offer a fullfillment service. So you can add any product you want to your webstore and we can stock it in our warehouse and ship them for you. We charge a $20 set up fee initially per product to add it to our webstore, and then we charge a $50 monthly fee to stock your items in our showroom. Shipping is charged at $10 flat rate Australia wide.
Do you offer free shipping?
Yes we offer free shipping for orders that are over $100.
Can you do custom promotions for my store?
No, sorry we can't do custom promotions for your store at the moment. i.e buy 1 get 1 free etc. But we do have a discount system in place such as 5 items or more you get 5% off your order, 10 items = 10%, 20 items = 15%, 30 items = 20%
Do you do samples or prototypes?
The way to order prototypes is to place and pay for an order through your store (you will have to pay your retail pricing, but you will get that commision back at the end of the month).
What happens when Print Bar is out of stock of an item?
We take items that are out of stock off the website. In the rare occasion an item is out of stock it is typicaly out of stock for 2 - 3 weeks.
Do you have any examples of stores that we can see?
Yes check out herenowwherenext.com.au